At Mama Goddess we ship anywhere in the world!

Office Hours are: Weekdays 9:00-5:00 Pacific Standard Time. We are a home based business and will hear the phone ring if you call before 9am PST. We therefore request that outside of office hours you send your requests via email.

All of our in-stock merchandise normally ships on Tuesday and Friday. In-stock Xpress post orders will be shipped ASAP. At Mama Goddess, we use Canada Post to ship orders unless the box is very large or heavy (birth stools or water birth set-ups for example). If for any reason the products you have ordered will be delayed or are unavailable, we will notify you by e-mail.

 Birth pools are charged at a different shipping rate due to their size and weight.

If you choose our Pick up option (for local Vancouver residents):

If you selected "pick up Vancouver", our weekly drop off is at noon on Thursdays. You can pick up your order at your convenience from :

Little Earth Children's Consignment
1020 Commercial Drive, Vancouver
Telephone: 778 737 7004

They are open 10am-6pm every day.
 
Orders must be placed by noon on Wednesday to be ready for pick up the following day.

If it is really urgent, please email us or call us and we may be able to arrange for pick up from our office in North Vancouver.

All orders placed with credit cards internationally will be charged in Canadian funds. The purchaser will then receive the accurate amount, in their currency at the most recent exchange rates. This will reflect on their statement.

Please note that if a gift needs to be sent urgently, it is advised that you call or email us to ensure we can process your order on time when this method of shipment is desired.

Return Policy:
For hygiene reasons, all Birth Supplies, including Birth Kits are final sale.

Ship-to Ship Method Time Subtotal to $34.99 $35.00 – $74.99 $75.00 or more
Canada Pick-Up in Vancouver   $0.00 $0.00 $0.00
Expedited
Parcel		 1 – 7 business days $10.50 $14.50 18.50
Xpresspost 1 – 2 business days $20.50 $24.00 $26.50
Priority
Courier		 1 business day $32.50 $36.50 $46.50
Ship-to
Address		 Ship
Method		 Time Subtotal
to $34.99		 $35.00 – $74.99 $75.00 or more
United States Expedited Parcel 7 – 14 business days $12.50 $14.50 $18.50
Xpresspost 4 – 6 business days $22.50 $24.00 $38.50
Orders shipped to the US may be subject to duty and/or taxes, which will be the recipients responsibility.



























Please note: If the products you have ordered are in stock, it will ship from our office within 48 hours, then after that, it will take the above days to get to you. Usually they are in stock, but if they are not, we will contact you immediately. If for any reason you have special requests such as requiring a tracking number or need the products by a certain date, please contact us directly by email info@mamagoddess.ca or phone 604-340-2452.